Setting up Trustpilot AFS involves the following steps:
1. Visit https://support.trustpilot.com/hc/en-us/articles/213703667-How-to-use-Automatic-Feedback-Service-AFS-#set-afs-1 and follow the steps under "Set up AFS", collecting your unique Trustpilot email address.
2. In Shopblocks > Settings > Notifications click on the notification which you would like to trigger Trustpilot's AFS system - this could be "New Order" or perhaps "Order Dispatched".
3. Click the 'Add headers' button, and select 'Bcc' in the dropdown list.
4. Add the unique email address to the input box.
4. Edit the notification and add Trustpilot's structured data to the HTML "source" of the Top Content area:
<script type="application/json+trustpilot">
{
"recipientName": "{CUSTOMER_FIRST_NAME} {CUSTOMER_LAST_NAME}",
"recipientEmail": "{CUSTOMER_EMAIL}",
"referenceId": "{ORDER_NUMBER}"
}
</script>
It should look like this:
5. Click "OK" then "Save" your notification and you should now be up and running on Trustpilot AFS.