You can notify yourself and customers when certain events are completed within your site. This is useful for keeping customers updated on their order and for knowing when someone has replied to a contact form on the site.

To configure what events trigger a notification and who gets sent one go to Settings

Notifications and Emails

Here you will find a list of events that can occur on the site.

By clicking on each event you will be able to choose who gets sent an email and the content on the email.

Firstly to select who receives an email regarding the event simply tick the boxes next to the relevant person. For yourself the email address will be the one you setup your Shopblocks account with.

If you would like to add additional people you will be able to type the addresses in the box next to 'Email other people'. Here you can also edit the email subject and chose to add the order number if it is relevant.

Next you can edit the content of the email.

To help make the email more personal and relevant you can insert placeholders into the email. For example the customers name. Once added it will appear in curly braces in the email content like this -

{CUSTOMER_FIRST_NAME}